Privacy Policy

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Seller Description

Ibera creates innovative equipment for recreational, commuting, and touring cyclists. Our products are designed and built to help riders enjoy cycling with more comfort, convenience, and some extra style. Ibera products are award winners: the PakRak Clip-on Luggage System won first prize in the Innobike 2008 design competition, PakRak Panniers were third in 2009, the Fine Tune Fully Adjustable Bottle Cage second in 2008, and the Coolhead Insulated Bottle was an Innobike 2007 runner up. Ibera products are available in 19 countries.

Guarantee Claim

Buyers should receive items in the condition that they were listed. We ask buyers to contact us immediately to address any issues.

Return Policy

We do full refunds with a purchase receipt or transaction copy 30 days after customers receive a product. See more details at Here

Shipping Info

When you place an order, BikePakmart ships items within one business day of the completed order. Shipping times are as follows:
– Standard Shipping: 3 to 9 business days
– Expedited Shipping: 2 to 6 business days
If you have any questions regarding your shipment we ask that you contact us via email or phone.

Tax Policy

Illinois state residents are subject to sales tax.

Customer Service

Telephone: +1-877-985-5888
Hours: Monday – Friday: 9 am – 5 pm
Email: sales@iberausa.com

Mailing Address

BV USA Enterprises
1680 Carmen Drive
Elk Grove Village, IL 60007