Shipping Policy

Shipping Information
BikePakmart always ships items within one business day of the completed order.
Items ordered before 3pm Monday-Friday will be shipped the same day.

Shipping Times
Standard Shipping: 5 to 7 business days
Expedited Shipping: 1 to 3 business days

Free Shipping Promotion
Promotion is only applicable to orders shipping within the United States.

Estimated arrival dates don't apply to:

• Deliveries to Alaska, Hawaii, PO boxes and rural areas
• Deliveries made to U.S. territories, APO, FPO and international addresses
• Items that are out-of-stock at the time of ordering

Please note:

• Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.

Packages do not ship on weekends or the following holidays:

• New Year's Day
• 4th of July
• Martin Luther King Jr. Day
• Labor Day
• President's Day
• Thanksgiving
• Memorial Day
• Christmas

If you have any questions regarding your shipment, we ask that you contact us directly.

Tax Policy
Illinois state residents are subject to sales tax.

Customer Service
Tel: +1.224.619.7888
Hours: M-F: 9-5
Email: cheryl@iberausa.com

Mailing Address:
BikePak / BVUSA
1703 Carmen Dr.
Elk Grove Village, IL 60007